Terms of Service

We are Soul Journeys, operated by Sergey Khanukaev, Individual Entrepreneur, registered at 6 Zaza Panaskertel-Tsitsishvili Street, Tbilisi 0108, Georgia (“Company,” “we,” “us,” “our“).

We operate the website https://souljourneys.space (the “Site“), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms“) (collectively, the “Services“).

You can contact us by email at contact@souljourneys.space, or by mail to 6 Zaza Panaskertel-Tsitsishvili Street, Tbilisi 0108, Georgia.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you“), and Soul Journeys, concerning your access to and use of the Services. By accessing the Services, you agree to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

The Services are intended for users who are at least 18 years of age. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend printing a copy of these Legal Terms for your records.

2. NATURE OF THE SERVICE — WELLNESS DISCLAIMER AND IMPORTANT NOTICE

Soul Journeys offers structured sound experiences designed for personal relaxation, inner exploration, and mental rest. Sessions are audio-based digital products delivered for educational and personal wellbeing purposes only.

Soul Journeys is not a medical service, psychological service, psychotherapy, or clinical treatment of any kind. Sergey Khanukaev is not a licensed physician, psychologist, psychiatrist, or mental health professional. Nothing contained in the sessions, on this website, or in any related communication constitutes medical advice, psychological advice, diagnosis, or treatment.

Soul Journeys sessions are not a substitute for professional medical or mental health care. If you are currently under the care of a physician, psychologist, or other healthcare provider, do not discontinue or alter your treatment on the basis of anything experienced during a session. If you have concerns about your physical or mental health, consult a qualified healthcare professional.

If you are experiencing a medical or mental health emergency, contact an appropriate emergency service or healthcare professional immediately. Do not rely on these sessions as a crisis intervention tool.

Contraindications — do not use our sessions if:

You are in the first trimester of pregnancy
You have epilepsy or a history of seizures triggered by sound or light stimulation
You have tinnitus or diagnosed sound sensitivity
You have undergone ear surgery in the past 6 months
You are driving, operating machinery, or in any situation requiring active attention

No guarantee of results. Individual experiences vary. Testimonials and descriptions of experiences on this website reflect personal accounts and do not constitute a guarantee of any particular outcome. Results depend on individual circumstances and cannot be predicted.

Informed consent. By purchasing and accessing a session, you confirm that you have read this notice, understand the nature of the service, and agree that Soul Journeys is not providing medical or therapeutic treatment.

3. MODIFICATIONS TO THESE TERMS

We reserve the right to modify these Legal Terms at any time. Changes will be indicated by updating the “Last updated” date at the top of this page. Your continued use of the Services after any changes constitutes acceptance of the revised terms.

4. OUR SERVICES

The Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Users accessing the Services from other locations do so at their own initiative and are responsible for compliance with local laws.

5. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We own or license all intellectual property rights in the Services, including all content, soundscapes, trademarks, and logos (“Content” and “Marks”). These are protected by copyright and trademark laws worldwide. The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access the Services and use purchased sessions for your personal, non-commercial use only.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Your Submissions

By sending us any question, comment, suggestion, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

6. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update such registration information as necessary.
You have the legal capacity and you agree to comply with these Legal Terms.
You are not a minor in the jurisdiction in which you reside, and you are at least 18 years of age.
You have read and understood the wellness disclaimer and important notice in Section 2.
You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise.
You will not use the Services for any illegal or unauthorized purpose.
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

7. USER REGISTRATION

You may be required to register with the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

8. PRODUCTS AND AVAILABILITY

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

9. PURCHASES AND PAYMENT

All purchases are processed through Paddle.com Market Limited (“Paddle“), which acts as Merchant of Record for all transactions. Paddle accepts major credit and debit cards, PayPal, Apple Pay, and Google Pay in supported regions.

You agree to provide current, complete, and accurate purchase and account information for all purchases. Paddle collects and remits applicable taxes (including VAT) where required. You will receive a purchase receipt from Paddle. For billing enquiries, contact Paddle directly at paddle.com/support.

We do not collect or store payment card data. We reserve the right to refuse or limit any order at our sole discretion.

10. DIGITAL CONTENT AND RIGHT OF WITHDRAWAL

Soul Journeys sessions are digital content not supplied on a tangible medium. Under EU Directive 2011/83/EU and applicable national law, consumers ordinarily have a 14-day right of withdrawal from distance contracts.

By completing your purchase, you expressly request that access to the digital content begins immediately upon purchase, and you acknowledge that you thereby lose your right of withdrawal once access to the session has been granted.

This acknowledgment is confirmed in your purchase receipt email.

If access has not yet been initiated, you may withdraw from the contract within 14 days of purchase by contacting us at contact@souljourneys.space. In that case, a full refund will be issued.

For customers in the United Kingdom, the same conditions apply under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

11. SUBSCRIPTIONS

Billing and Renewal. Where we offer subscription-based products, subscriptions automatically renew unless cancelled. You authorise recurring charges until cancellation. We may change subscription fees with notice as required by applicable law.

Cancellation. You can cancel your subscription at any time by contacting us at contact@souljourneys.space. Cancellation will take effect at the end of the current billing period.

12. SESSION ACCESS

Upon successful purchase, you receive a private streaming link to access your purchased session. Access is granted on a lifetime streaming basis: there is no expiration period, and you may return to your purchased session whenever you choose, subject to continued operation of the streaming infrastructure described in Section [X — Service availability].

Access is personal and non-transferable. You agree not to share, redistribute, or publish your streaming link or session content. We reserve the right to revoke access for breach of these Terms (Section 14 — Prohibited activities) or for non-payment / chargeback.

We do not guarantee perpetual availability of any specific session or of the platform itself. If a session is discontinued, we will provide reasonable notice and, where appropriate, equivalent access or remedy.

13. REFUND POLICY

Please review our Refund Policy at https://souljourneys.space/refund-policy/ prior to making a purchase. The Refund Policy forms part of these Legal Terms.

14. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Reproduce, distribute, or resell sessions or any Content without our written permission
Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information
Circumvent, disable, or otherwise interfere with security-related features of the Services
Use any information obtained from the Services in order to harass, abuse, or harm another person
Make improper use of our support services or submit false reports of abuse or misconduct
Use the Services in a manner inconsistent with any applicable laws or regulations
Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
Attempt to impersonate another user or person or use the username of another user
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise

15. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. Any such contributions you transmit must not:

Be false, inaccurate, or misleading
Be defamatory, obscene, abusive, offensive, or harassing
Infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party
Violate the privacy or publicity rights of any third party
Violate any applicable law, regulation, or rule

We may remove or edit any contributions at our discretion without notice.

16. CONTRIBUTION LICENSE

By posting your contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such contributions for any purpose.

We are not liable for any statements or representations in your contributions. You are solely responsible for your contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your contributions.

17. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content belonging to or originating from third parties (“Third-Party Content”). We are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content, and we do not endorse any such Third-Party Websites or Third-Party Content.

18. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

19. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://souljourneys.space/privacy-policy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

20. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. Sections relating to intellectual property, limitation of liability, indemnification, and governing law survive termination.

21. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice to you.

22. GOVERNING LAW AND DISPUTES

These Legal Terms are governed by the laws of Georgia (country). For any disputes, we encourage you to contact us first at contact@souljourneys.space to seek an informal resolution before initiating any formal proceedings.

For EU consumers: Nothing in this clause affects your right to rely on mandatory consumer protection provisions in your country of residence, or to bring proceedings before the courts of your country of residence.

For UK consumers: Nothing in this clause affects your rights under UK consumer law.

The European Commission’s online dispute resolution platform is available at https://ec.europa.eu/consumers/odr.

23. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR INACCURACIES IN CONTENT.

THE ABOVE DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING YOUR STATUTORY CONSUMER RIGHTS.

24. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE SUCH CLAIM AROSE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR: FRAUD OR FRAUDULENT MISREPRESENTATION; DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; OR ANY OTHER LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

25. MANDATORY CONSUMER RIGHTS — SAVING CLAUSE

Nothing in these Legal Terms excludes, restricts, or replaces any consumer rights that cannot lawfully be excluded or limited under applicable law.

For Australian consumers, our services come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to remedies such as repair, replacement, price reduction, refund, or other relief where required by law.

For EU/EEA and UK consumers, statutory remedies relating to non-conforming digital content, digital services, or consumer services remain available in addition to any voluntary policy we offer.

26. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; or (4) your violation of the rights of a third party. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us.

27. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

28. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

29. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

30. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

31. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Soul Journeys — Sergey Khanukaev

6 Zaza Panaskertel-Tsitsishvili Street

Tbilisi 0108, Georgia

Email: contact@souljourneys.space