Last updated April 22, 2026
This privacy notice for Soul Journeys (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
- Visit our website at https://souljourneys.space, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@souljourneys.space.
WHO WE ARE
For the purposes of applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and UK GDPR where applicable, the controller of your personal data is:
Soul Journeys — Individual Entrepreneur
Sergey Khanukaev
6 Zaza Panaskertel-Tsitsishvili Street
Tbilisi 0108, Georgia
Email: contact@souljourneys.space
We are currently assessing whether appointment of an EU or UK representative under Article 27 GDPR / UK GDPR is required based on the scale of our processing of EU/UK personal data. If required, representative details will be added to this notice.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not intentionally collect sensitive personal information. Please do not send us health or medical information. Learn more in Section 14.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us at contact@souljourneys.space. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include the following:
- names
- email addresses
- contact preferences
Sensitive Information. We do not intentionally collect or require sensitive personal information. Please see Section 14 for details.
Payment Data. All payments are processed by Paddle.com Market Limited (“Paddle”), which acts as Merchant of Record for all transactions on this website. We do not collect, process, or store payment card numbers, billing addresses, or payment security codes. All payment data is handled exclusively by Paddle. You may find Paddle’s privacy notice here: https://www.paddle.com/legal/privacy. When you make a purchase, your data is subject to both this Privacy Policy and Paddle’s Privacy Policy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://souljourneys.space/cookie-policy/.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To send marketing and promotional communications. We may process your email address to send you marketing communications where you have given your consent. You may opt out at any time.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: support our marketing activities; diagnose problems and/or prevent fraudulent activities; understand how our users use our products and services so we can improve user experience.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way; for investigations and fraud detection and prevention; for business transactions provided certain conditions are met; if disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records; if the information is publicly available and is specified by the regulations.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We do not sell or share your personal data for third-party marketing purposes. We may need to share your personal information in the following situations:
- Service Providers. We share personal data with carefully selected vendors who help us operate our website and business. See Section 13 for a full list of subprocessors.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements. We may disclose your information where required by law, court order, or regulatory authority.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?“
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://souljourneys.space/cookie-policy/.
Google Analytics
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Our main retention periods are:
- Transaction and order records: 7 years (tax and accounting requirements)
- Support communications: 2 years from last interaction
- Email marketing subscription data: until you unsubscribe, plus 6 months
- Consent logs and cookie preference records: 3 years
- Website analytics data: 26 months
- Session access logs: 30 days after session access expires
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@souljourneys.space.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://souljourneys.space/cookie-policy/.
If you have questions or comments about your privacy rights, you may email us at contact@souljourneys.space.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category |
Examples |
Collected |
| A. Identifiers |
Contact details, such as real name, email address, IP address |
YES — email and IP only |
| B. Personal information as defined in the California Customer Records statute |
Name, contact information, financial information |
NO — payment data handled by Paddle |
| C. Protected classification characteristics under state or federal law |
Gender, age, race and ethnicity, national origin, marital status |
NO |
| D. Commercial information |
Transaction information, purchase history |
NO — handled by Paddle |
| E. Biometric information |
Fingerprints and voiceprints |
NO |
| F. Internet or other similar network activity |
Browsing history, online behavior, interactions with our website |
YES — analytics data only |
| G. Geolocation data |
Device location |
NO |
| H. Audio, electronic, sensory, or similar information |
Images and audio, video or call recordings |
NO |
| I. Professional or employment-related information |
Business contact details, job title, work history |
NO |
| J. Education Information |
Student records and directory information |
NO |
| K. Inferences drawn from collected personal information |
Inferences drawn from any of the collected personal information listed above |
NO |
| L. Sensitive personal information |
|
NO |
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at contact@souljourneys.space, or by referring to the contact details at the bottom of this document.
We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at contact@souljourneys.space. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
California “Shine The Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“
12. INTERNATIONAL TRANSFERS
In Short: Where we transfer your data outside the EEA or UK, we use approved transfer mechanisms to protect it.
We work with service providers located in different countries. Where your personal data is transferred outside the European Economic Area (EEA), the UK, or another jurisdiction with transfer restrictions, we use an approved transfer mechanism where required — such as an adequacy decision, Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum (IDTA), or another lawful safeguard — together with supplementary measures where appropriate.
13. SUBPROCESSORS AND SERVICE PROVIDERS
In Short: We use a small number of carefully selected providers to operate our Services.
Depending on how you use our Services, we may share personal data with the following categories of providers:
| Provider |
Role |
Location |
| Paddle.com Market Limited |
Merchant of Record, payment processing, tax, VAT |
UK / USA |
| Twilio / SendGrid |
Email delivery |
USA |
| Mautic (self-hosted) |
Email marketing automation |
[Your server location — fill in] |
| Bunny.net |
Audio/video streaming delivery |
EU |
| Google Analytics |
Analytics and performance measurement |
USA |
| [Hosting provider — fill in] |
Website hosting |
[Location — fill in] |
We do not authorise these providers to use your personal data for their own unrelated purposes. Where required, we have entered into data processing agreements with these providers.
Email marketing specifically: If you subscribe to receive updates from Soul Journeys, your email address is processed on the basis of your consent. You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email or by contacting contact@souljourneys.space. Email delivery is handled via SendGrid (a Twilio service). Twilio is certified under applicable data transfer frameworks.
14. SENSITIVE INFORMATION AND WELLBEING-RELATED DATA
In Short: We do not require health or sensitive information, and ask that you do not send it to us.
Our services are designed for educational, relaxation, and wellbeing purposes. They are not medical or psychiatric services.
We do not intentionally collect or require sensitive personal data (such as health information, biometric data, racial or ethnic origin, political opinions, or mental health information). Please do not send us medical records, psychological history, or other sensitive personal information unless we have specifically requested it and explained why it is needed.
If you voluntarily share such information in a support message or enquiry, we process it solely to respond to your request, on the basis of your explicit consent, and we do not retain it beyond that purpose.
15. GEORGIAN DATA PROTECTION LAW
In Short: Our business is registered in Georgia. Georgia has its own data protection law substantially aligned with GDPR, effective March 2024.
This website is operated by an individual entrepreneur registered in Georgia. The processing of personal data is subject to the Law of Georgia on Personal Data Protection (Law No. 3144/2023), which took full effect on 1 March 2024. This law is substantially aligned with the EU General Data Protection Regulation.
Supervisory authority:
Personal Data Protection Service of Georgia (PDPS)
2 Tabukashvili Street, Tbilisi, Georgia
Website: pdps.ge
Data breach notification: In the event of a personal data breach likely to result in significant harm to your rights, we will notify the PDPS within 72 hours of becoming aware of the breach, and will inform affected individuals without undue delay where required by law.
Georgian residents may exercise rights of access, rectification, erasure, and objection by contacting us at contact@souljourneys.space. Unresolved complaints may be submitted to the PDPS.
16. AUSTRALIAN RESIDENTS
In Short: Australian residents have rights under the Australian Privacy Act 1988 and Australian Consumer Law.
For Australian residents, this Privacy Policy is intended to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Our services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to remedies including repair, replacement, or refund where required by law.
For privacy enquiries or complaints, contact us at contact@souljourneys.space. We will acknowledge receipt and aim to respond within 30 days. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We do not disclose personal data to overseas recipients unless we are satisfied that the recipient is subject to a law or binding scheme that provides equivalent protection to the APPs, or unless we have your consent.
17. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@souljourneys.space or contact us by post at:
Soul Journeys — Sergey Khanukaev
6 Zaza Panaskertel-Tsitsishvili Street
Tbilisi 0108, Georgia
19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request or email us at contact@souljourneys.space.
