Sound Sessions for Stress Relief

Privacy Policy

Last updated April 22, 2026

This privacy notice for Soul Journeys (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

Visit our website at https://souljourneys.space, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@souljourneys.space.

WHO WE ARE

For the purposes of applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and UK GDPR where applicable, the controller of your personal data is:

Soul Journeys — Individual Entrepreneur
Sergey Khanukaev
6 Zaza Panaskertel-Tsitsishvili Street
Tbilisi 0108, Georgia
Email: contact@souljourneys.space

We are currently assessing whether appointment of an EU or UK representative under Article 27 GDPR / UK GDPR is required based on the scale of our processing of EU/UK personal data. If required, representative details will be added to this notice.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not intentionally collect sensitive personal information. Please do not send us health or medical information. Learn more in Section 14.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us at contact@souljourneys.space. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. INTERNATIONAL TRANSFERS

13. SUBPROCESSORS AND SERVICE PROVIDERS

14. SENSITIVE INFORMATION AND WELLBEING-RELATED DATA

15. GEORGIAN DATA PROTECTION LAW

16. AUSTRALIAN RESIDENTS

17. DO WE MAKE UPDATES TO THIS NOTICE?

18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include the following:

names
email addresses
contact preferences

Sensitive Information. We do not intentionally collect or require sensitive personal information. Please see Section 14 for details.

Payment Data. All payments are processed by Paddle.com Market Limited (“Paddle”), which acts as Merchant of Record for all transactions on this website. We do not collect, process, or store payment card numbers, billing addresses, or payment security codes. All payment data is handled exclusively by Paddle. You may find Paddle’s privacy notice here: https://www.paddle.com/legal/privacy. When you make a purchase, your data is subject to both this Privacy Policy and Paddle’s Privacy Policy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://souljourneys.space/cookie-policy/.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To send marketing and promotional communications. We may process your email address to send you marketing communications where you have given your consent. You may opt out at any time.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: support our marketing activities; diagnose problems and/or prevent fraudulent activities; understand how our users use our products and services so we can improve user experience.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way; for investigations and fraud detection and prevention; for business transactions provided certain conditions are met; if disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records; if the information is publicly available and is specified by the regulations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We do not sell or share your personal data for third-party marketing purposes. We may need to share your personal information in the following situations:

Service Providers. We share personal data with carefully selected vendors who help us operate our website and business. See Section 13 for a full list of subprocessors.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements. We may disclose your information where required by law, court order, or regulatory authority.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?“

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://souljourneys.space/cookie-policy/.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Our main retention periods are:

Transaction and order records: 7 years (tax and accounting requirements)
Support communications: 2 years from last interaction
Email marketing subscription data: until you unsubscribe, plus 6 months
Consent logs and cookie preference records: 3 years
Website analytics data: 26 months
Session access logs | Duration of active access

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@souljourneys.space.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://souljourneys.space/cookie-policy/.

If you have questions or comments about your privacy rights, you may email us at contact@souljourneys.space.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, email address, IP address	YES — email and IP only
B. Personal information as defined in the California Customer Records statute	Name, contact information, financial information	NO — payment data handled by Paddle
C. Protected classification characteristics under state or federal law	Gender, age, race and ethnicity, national origin, marital status	NO
D. Commercial information	Transaction information, purchase history	NO — handled by Paddle
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, online behavior, interactions with our website	YES — analytics data only
G. Geolocation data	Device location	NO
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings	NO
I. Professional or employment-related information	Business contact details, job title, work history	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above	NO
L. Sensitive personal information		NO

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at contact@souljourneys.space, or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at contact@souljourneys.space. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“

12. INTERNATIONAL TRANSFERS

In Short: Where we transfer your data outside the EEA or UK, we use approved transfer mechanisms to protect it.

We work with service providers located in different countries. Where your personal data is transferred outside the European Economic Area (EEA), the UK, or another jurisdiction with transfer restrictions, we use an approved transfer mechanism where required — such as an adequacy decision, Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum (IDTA), or another lawful safeguard — together with supplementary measures where appropriate.

13. SUBPROCESSORS AND SERVICE PROVIDERS

In Short: We use a small number of carefully selected providers to operate our Services.

Depending on how you use our Services, we may share personal data with the following categories of providers:

Provider	Role	Location
Paddle.com Market Limited	Merchant of Record, payment processing, tax, VAT	UK / USA
Twilio / SendGrid	Email delivery	USA
Mautic (self-hosted)	Email marketing automation	[Your server location — fill in]
Bunny.net	Audio/video streaming delivery	EU
Google Analytics	Analytics and performance measurement	USA
[Hosting provider — fill in]	Website hosting	[Location — fill in]

We do not authorise these providers to use your personal data for their own unrelated purposes. Where required, we have entered into data processing agreements with these providers.

Email marketing specifically: If you subscribe to receive updates from Soul Journeys, your email address is processed on the basis of your consent. You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email or by contacting contact@souljourneys.space. Email delivery is handled via SendGrid (a Twilio service). Twilio is certified under applicable data transfer frameworks.

14. SENSITIVE INFORMATION AND WELLBEING-RELATED DATA

In Short: We do not require health or sensitive information, and ask that you do not send it to us.

Our services are designed for educational, relaxation, and wellbeing purposes. They are not medical or psychiatric services.

We do not intentionally collect or require sensitive personal data (such as health information, biometric data, racial or ethnic origin, political opinions, or mental health information). Please do not send us medical records, psychological history, or other sensitive personal information unless we have specifically requested it and explained why it is needed.

If you voluntarily share such information in a support message or enquiry, we process it solely to respond to your request, on the basis of your explicit consent, and we do not retain it beyond that purpose.

15. GEORGIAN DATA PROTECTION LAW

In Short: Our business is registered in Georgia. Georgia has its own data protection law substantially aligned with GDPR, effective March 2024.

This website is operated by an individual entrepreneur registered in Georgia. The processing of personal data is subject to the Law of Georgia on Personal Data Protection (Law No. 3144/2023), which took full effect on 1 March 2024. This law is substantially aligned with the EU General Data Protection Regulation.

Supervisory authority:
Personal Data Protection Service of Georgia (PDPS)
2 Tabukashvili Street, Tbilisi, Georgia
Website: pdps.ge

Data breach notification: In the event of a personal data breach likely to result in significant harm to your rights, we will notify the PDPS within 72 hours of becoming aware of the breach, and will inform affected individuals without undue delay where required by law.

Georgian residents may exercise rights of access, rectification, erasure, and objection by contacting us at contact@souljourneys.space. Unresolved complaints may be submitted to the PDPS.

16. AUSTRALIAN RESIDENTS

In Short: Australian residents have rights under the Australian Privacy Act 1988 and Australian Consumer Law.

For Australian residents, this Privacy Policy is intended to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Our services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to remedies including repair, replacement, or refund where required by law.

For privacy enquiries or complaints, contact us at contact@souljourneys.space. We will acknowledge receipt and aim to respond within 30 days. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We do not disclose personal data to overseas recipients unless we are satisfied that the recipient is subject to a law or binding scheme that provides equivalent protection to the APPs, or unless we have your consent.

17. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@souljourneys.space or contact us by post at:

Soul Journeys — Sergey Khanukaev

6 Zaza Panaskertel-Tsitsishvili Street

Tbilisi 0108, Georgia

19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request or email us at contact@souljourneys.space.

Last updated April 22, 2026

TABLE OF CONTENTS

1. AGREEMENT TO OUR LEGAL TERMS

2. NATURE OF THE SERVICE — WELLNESS DISCLAIMER AND IMPORTANT NOTICE

3. MODIFICATIONS TO THESE TERMS

4. OUR SERVICES

5. INTELLECTUAL PROPERTY RIGHTS

6. USER REPRESENTATIONS

7. USER REGISTRATION

8. PRODUCTS AND AVAILABILITY

9. PURCHASES AND PAYMENT

10. DIGITAL CONTENT AND RIGHT OF WITHDRAWAL

11. SUBSCRIPTIONS

12. SESSION ACCESS

13. REFUND POLICY

14. PROHIBITED ACTIVITIES

15. USER GENERATED CONTRIBUTIONS

16. CONTRIBUTION LICENSE

17. THIRD-PARTY WEBSITES AND CONTENT

18. SERVICES MANAGEMENT

19. PRIVACY POLICY

20. TERM AND TERMINATION

21. MODIFICATIONS AND INTERRUPTIONS

22. GOVERNING LAW AND DISPUTES

23. DISCLAIMER OF WARRANTIES

24. LIMITATIONS OF LIABILITY

25. MANDATORY CONSUMER RIGHTS — SAVING CLAUSE

26. INDEMNIFICATION

27. USER DATA

28. ELECTRONIC COMMUNICATIONS

29. CALIFORNIA USERS AND RESIDENTS

30. MISCELLANEOUS

31. CONTACT US

1. AGREEMENT TO OUR LEGAL TERMS

We are Soul Journeys, operated by Sergey Khanukaev, Individual Entrepreneur, registered at 6 Zaza Panaskertel-Tsitsishvili Street, Tbilisi 0108, Georgia (“Company,” “we,” “us,” “our“).

We operate the website https://souljourneys.space (the “Site“), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms“) (collectively, the “Services“).

You can contact us by email at contact@souljourneys.space, or by mail to 6 Zaza Panaskertel-Tsitsishvili Street, Tbilisi 0108, Georgia.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you“), and Soul Journeys, concerning your access to and use of the Services. By accessing the Services, you agree to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

The Services are intended for users who are at least 18 years of age. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend printing a copy of these Legal Terms for your records.

2. NATURE OF THE SERVICE — WELLNESS DISCLAIMER AND IMPORTANT NOTICE

Soul Journeys offers structured sound experiences designed for personal relaxation, inner exploration, and mental rest. Sessions are audio-based digital products delivered for educational and personal wellbeing purposes only.

Soul Journeys is not a medical service, psychological service, psychotherapy, or clinical treatment of any kind. Sergey Khanukaev is not a licensed physician, psychologist, psychiatrist, or mental health professional. Nothing contained in the sessions, on this website, or in any related communication constitutes medical advice, psychological advice, diagnosis, or treatment.

Soul Journeys sessions are not a substitute for professional medical or mental health care. If you are currently under the care of a physician, psychologist, or other healthcare provider, do not discontinue or alter your treatment on the basis of anything experienced during a session. If you have concerns about your physical or mental health, consult a qualified healthcare professional.

If you are experiencing a medical or mental health emergency, contact an appropriate emergency service or healthcare professional immediately. Do not rely on these sessions as a crisis intervention tool.

Contraindications — do not use our sessions if:

You are in the first trimester of pregnancy
You have epilepsy or a history of seizures triggered by sound or light stimulation
You have tinnitus or diagnosed sound sensitivity
You have undergone ear surgery in the past 6 months
You are driving, operating machinery, or in any situation requiring active attention

No guarantee of results. Individual experiences vary. Testimonials and descriptions of experiences on this website reflect personal accounts and do not constitute a guarantee of any particular outcome. Results depend on individual circumstances and cannot be predicted.

Informed consent. By purchasing and accessing a session, you confirm that you have read this notice, understand the nature of the service, and agree that Soul Journeys is not providing medical or therapeutic treatment.

3. MODIFICATIONS TO THESE TERMS

We reserve the right to modify these Legal Terms at any time. Changes will be indicated by updating the “Last updated” date at the top of this page. Your continued use of the Services after any changes constitutes acceptance of the revised terms.

4. OUR SERVICES

The Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Users accessing the Services from other locations do so at their own initiative and are responsible for compliance with local laws.

5. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We own or license all intellectual property rights in the Services, including all content, soundscapes, trademarks, and logos (“Content” and “Marks”). These are protected by copyright and trademark laws worldwide. The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access the Services and use purchased sessions for your personal, non-commercial use only.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Your Submissions

By sending us any question, comment, suggestion, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

6. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update such registration information as necessary.
You have the legal capacity and you agree to comply with these Legal Terms.
You are not a minor in the jurisdiction in which you reside, and you are at least 18 years of age.
You have read and understood the wellness disclaimer and important notice in Section 2.
You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise.
You will not use the Services for any illegal or unauthorized purpose.
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

7. USER REGISTRATION

You may be required to register with the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

8. PRODUCTS AND AVAILABILITY

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

9. PURCHASES AND PAYMENT

All purchases are processed through Paddle.com Market Limited (“Paddle“), which acts as Merchant of Record for all transactions. Paddle accepts major credit and debit cards, PayPal, Apple Pay, and Google Pay in supported regions.

You agree to provide current, complete, and accurate purchase and account information for all purchases. Paddle collects and remits applicable taxes (including VAT) where required. You will receive a purchase receipt from Paddle. For billing enquiries, contact Paddle directly at paddle.com/support.

We do not collect or store payment card data. We reserve the right to refuse or limit any order at our sole discretion.

10. DIGITAL CONTENT AND RIGHT OF WITHDRAWAL

Soul Journeys sessions are digital content not supplied on a tangible medium. Under EU Directive 2011/83/EU and applicable national law, consumers ordinarily have a 14-day right of withdrawal from distance contracts.

By completing your purchase, you expressly request that access to the digital content begins immediately upon purchase, and you acknowledge that you thereby lose your right of withdrawal once access to the session has been granted.

This acknowledgment is confirmed in your purchase receipt email.

If access has not yet been initiated, you may withdraw from the contract within 14 days of purchase by contacting us at contact@souljourneys.space. In that case, a full refund will be issued.

For customers in the United Kingdom, the same conditions apply under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

11. SUBSCRIPTIONS

Billing and Renewal. Where we offer subscription-based products, subscriptions automatically renew unless cancelled. You authorise recurring charges until cancellation. We may change subscription fees with notice as required by applicable law.

Cancellation. You can cancel your subscription at any time by contacting us at contact@souljourneys.space. Cancellation will take effect at the end of the current billing period.

12. SESSION ACCESS

Upon successful purchase, you receive a private streaming link to access your purchased session. Access is granted on a lifetime streaming basis: there is no expiration period, and you may return to your purchased session whenever you choose, subject to continued operation of the streaming infrastructure described in Section [X — Service availability].

Access is personal and non-transferable. You agree not to share, redistribute, or publish your streaming link or session content. We reserve the right to revoke access for breach of these Terms (Section 14 — Prohibited activities) or for non-payment / chargeback.

We do not guarantee perpetual availability of any specific session or of the platform itself. If a session is discontinued, we will provide reasonable notice and, where appropriate, equivalent access or remedy.

13. REFUND POLICY

Please review our Refund Policy at https://souljourneys.space/refund-policy/ prior to making a purchase. The Refund Policy forms part of these Legal Terms.

14. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Reproduce, distribute, or resell sessions or any Content without our written permission
Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information
Circumvent, disable, or otherwise interfere with security-related features of the Services
Use any information obtained from the Services in order to harass, abuse, or harm another person
Make improper use of our support services or submit false reports of abuse or misconduct
Use the Services in a manner inconsistent with any applicable laws or regulations
Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
Attempt to impersonate another user or person or use the username of another user
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise

15. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. Any such contributions you transmit must not:

Be false, inaccurate, or misleading
Be defamatory, obscene, abusive, offensive, or harassing
Infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party
Violate the privacy or publicity rights of any third party
Violate any applicable law, regulation, or rule

We may remove or edit any contributions at our discretion without notice.

16. CONTRIBUTION LICENSE

By posting your contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such contributions for any purpose.

We are not liable for any statements or representations in your contributions. You are solely responsible for your contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your contributions.

17. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content belonging to or originating from third parties (“Third-Party Content”). We are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content, and we do not endorse any such Third-Party Websites or Third-Party Content.

18. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

19. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://souljourneys.space/privacy-policy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

20. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. Sections relating to intellectual property, limitation of liability, indemnification, and governing law survive termination.

21. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice to you.

22. GOVERNING LAW AND DISPUTES

These Legal Terms are governed by the laws of Georgia (country). For any disputes, we encourage you to contact us first at contact@souljourneys.space to seek an informal resolution before initiating any formal proceedings.

For EU consumers: Nothing in this clause affects your right to rely on mandatory consumer protection provisions in your country of residence, or to bring proceedings before the courts of your country of residence.

For UK consumers: Nothing in this clause affects your rights under UK consumer law.

The European Commission’s online dispute resolution platform is available at https://ec.europa.eu/consumers/odr.

23. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR INACCURACIES IN CONTENT.

THE ABOVE DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING YOUR STATUTORY CONSUMER RIGHTS.

24. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE SUCH CLAIM AROSE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR: FRAUD OR FRAUDULENT MISREPRESENTATION; DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; OR ANY OTHER LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

25. MANDATORY CONSUMER RIGHTS — SAVING CLAUSE

Nothing in these Legal Terms excludes, restricts, or replaces any consumer rights that cannot lawfully be excluded or limited under applicable law.

For Australian consumers, our services come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to remedies such as repair, replacement, price reduction, refund, or other relief where required by law.

For EU/EEA and UK consumers, statutory remedies relating to non-conforming digital content, digital services, or consumer services remain available in addition to any voluntary policy we offer.

26. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; or (4) your violation of the rights of a third party. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us.

27. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

28. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

29. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

30. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

31. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Soul Journeys — Sergey Khanukaev

6 Zaza Panaskertel-Tsitsishvili Street

Tbilisi 0108, Georgia

Email: contact@souljourneys.space

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